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Methodology for the identification of managerial competencies in knowledge-based organizations
manager managerial competencies knowledge-based organizations human resource management competitive advantage
2014/2/24
In the current entrepreneurial environment characterised by the dynamic development and changes, organizations have to promote the development of their employees in order to achieve a competitive adva...
The role of experience in the development of social competencies
The role experience in the development social competencies
2012/10/17
The role of experience in the development of managers’ social competencies has been analysed in this research.
Organisational design elements and competencies for optimising the expertise of knowledge workers in a shared services centre
Organisational design elements and competencies expertise of knowledge workers a shared services centre
2012/10/17
Organisations are still structured according to the Industrial Age control model that restricts optimising the expertise of knowledge workers.
HR competencies at a merged Higher Education Institution
change business knowledge HR practices personal skills management skills
2010/10/29
Orientation: Certain human resource (HR) competencies are essential to assist with the dynamics of change in the higher education landscape.
Research purposes: The aim of this study was to determine ...
The Research of Knowledge Workers’Competencies Based on EEG Experiment of Mental Operations
Mental Therbligs EEG Knowledge Workers Competencies
2013/2/23
The paper analyzes the limitation of the method to study the competencies. The differences between competencies of knowledge workers exist in the “therbligs” used in information process. Based on 191 ...
Model for Organizational Change based on the Development of Management Competencies geared to change Leadership
Organizational Change Management Competencies Leadership
2009/10/20
The trends and events of today's world and society are bringing organizations in general, and telecommunication companies in particular, up against new and increasingly frequent changes, with the resu...
THE PARADIGM OF COMPETENCIES
THE PARADIGM COMPETENCIES
2009/10/19
The traditional ingredients for competitiveness, namely financial capital and technological capital, are now joined by the capital of competencies, the management of which facilitates the mobilization...
The concept of competencies was triggered in the 1980s by identifying the competencies displayed by successful managers, although the first taxonomy on management skills goes back to 1951. Competencie...
Managerial competencies of hospital managers in South Africa: a survey of managers in the public and private sectors
managerial competencies hospital managers South Africa public and private sectors
2009/9/27
The findings confirm our supposition that there is a lack of management capacity within the public sector in South Africa and that there is a significant gap between private and public sectors. It pro...
Core competencies necessary for a managerial psycho-educational training programme for business team coaches
core competencies managerial training business coaching developing management
2009/9/17
The objective of this research was to explore and describe core competencies necessary for a managerial psycho-educational training programme for business team coaches. The total number of participant...
Core competencies necessary for a managerial psycho-educational training programme for business team coaches
core competencies managerial training business coaching psychoeducational training
2010/10/29
The objective of this research was to explore and describe core competencies necessary for a managerial psycho-educational training programme for business team coaches. The total number of participant...
The Influence Of Leadership Role Competencies On Organisation Change Outcome In The Manufacturing Industry In South Africa
leadership role Manufacturing Industry South Africa
2009/5/18
This article focuses on the influence leadership role congruence has on organisation change within three South African organisations in the manufacturing industry. The research was done in two phases....
Critical Competencies To Promote A Customer Service Core Capability In A Human Resources Call Centre
Critical Competencies Human Resources Call Centre
2009/5/11
In today’s information-intensive environment customer service is an important aspect that differentiates one organisation from another. This research focuses on those individual competencies which wil...
Leadership Competencies In A Manufacturing Environment
Leadership Competencies Manufacturing Environment
2009/5/11
Against the backdrop of a literature review on leadership approaches, models and theories, the aim of this study was the identification of shortcomings regarding leadership competencies within a parti...
Call centre agents are becoming increasingly important in the call centre context. They act as a contact point between the customer and the company. Call centre agents should have certain competencies...