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Online Banking and the Community Reinvestment Act
developments in electronic banking technology its increasing popularity banking customers serving the community
2011/11/1
The article points out that developments in electronic banking technology and its increasing popularity among banking customers offer banks in the U.S. with powerful tool for serving the community as ...
Online banking in India: An approach to establish CRM
CRM customer value online banking technology
2011/10/29
Technology is fast altering the business servicescape. Its role in improving customer service levels is being used strategically and increasingly by service organizations. The service attributes and q...
Online Banking: Increasing Adoption, Access, and Usage
information state of online banking maximize its use mobile banking
2011/10/29
The article offers information on the study conducted by Mercator Advisory Group Inc., which assesses the state of online banking in the U.S. and suggests ways on how banks can maximize its use. It sa...
Do Community Banks Gain Competitive Advantage with Online Banking?
Community Banks Competitive Advantage Online Banking
2009/7/15
Parameters involved with e-banking are: customer acceptance and satisfaction, service rendered, value added for both the organization and consumer, privacy issues, profitability, operational risk, and...