搜索结果: 1-11 共查到“人力资源开发战略 quality”相关记录11条 . 查询时间(0.286 秒)
The efficiency and quality dilemma: What drives South African call centre management performance indicators?
The efficiency and quality dilemma drives South African call centre management performance indicators
2012/10/17
Call centres have become principal channels of communication with customers. Therefore, companies attempt to reduce costs and improve the quality of their interactions with customers simult...
The Contributions of School Quality and Teacher Qualifications to Student Performance: Evidence from a Natural Experiment in Beijing Middle Schools
Contributions School Quality Teacher Qualifications Student Performance Evidence Natural Experiment Beijing Middle Schools
2016/3/8
We use administrative data from the lottery-based open enrollment system in Beijing middle schools to obtain unbiased estimates of school fixed effects on student performance. To do this, we classify ...
QUALITY MANAGEMENT WORKSHOP--A product of the MANDEVTEL Project
Quality Management Workshop MANDEVTEL Project
2009/10/19
The workshop was highly appreciated by the participants and was deemed to be an adequate response to the needs of the telecommunication operating entities. It also highlighted the need to take a furth...
Paying health personnel in the government sector by fee-for-service: a challenge to productivity and quality, and a moral hazard
Human resources Productivity Financial Incentives payment Quality Government Fee-For-Service Moral Hazard
2009/10/15
The Ministry of Public Health has implemented increasingly complex payment
schemes to cope with the internal brain drain situation among certain categories of
health personnel. Non-private-practi...
WRKLFQUAL: A Tool for Measuring Quality of Work Life
Quality of Work Life organisational commitment
2009/9/17
Prior research has recognised the association between Quality of Work Life (QWL) of the service providers and the quality of service offered. Studies have also found QWL to be an important factor infl...
WRKLFQUAL: A Tool for Measuring Quality of Work Life
A Tool Quality of Work Life WRKLFQUAL
2010/1/12
Prior research has recognised the association between Quality of Work Life (QWL) of the service providers and the quality of service offered. Studies have also found QWL to be an important factor infl...
Parent-Child Quality Time: Does Birth Order Matter?
Parent-Child Quality Time Birth Order Matter
2016/3/7
Using data from the American Time Use Survey, I find that a first-born child receives 20-30 more minutes of quality time each day with his or her parent than a second-born child of the same age from a...
The Impacts of Family Size on Investment in Child Quality
Family Size Investment Child Quality
2016/3/7
Using multiple births as an exogenous shift in family size, I investigate the impact of the number of children on child investment and child well-being. Using data from the 1980 US Census Five-Percent...
The Match Quality Gains from Unemployment Insurance
Match Quality Gains Unemployment Insurance
2016/3/4
This paper assesses the benefits of unemployment insurance (UI) by measuring its effect in match quality. We note that UI generosity should affect the decision to match or not and should therefore hav...
What's Happened to the Price of College?: Quality-Adjusted Net Price Indexes for Four-Year Colleges
Price of College Quality-Adjusted Net Price Indexes Four-Year Colleges
2016/3/4
In this paper we estimate hedonic models of the (consumer) price of college to construct quality-adjusted net price indexes for U.S. four-year colleges, where the net price of college is defined as tu...
Enhancing the Quality of Data on Income Recent Innovations from the HRS
Quality Income Recent Innovations HRS
2016/3/4
This paper evaluates two survey innovations introduced in the HRS that aimed to improve income measurement. The innovations are (1) the integration of questions for income and wealth and (2) matching ...