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Understanding and using management models, standards, and assessment tools, in conjunction with quality concepts and tools, can help ensure that businesses and other organizations survive and flou...
The workshop was highly appreciated by the participants and was deemed to be an adequate response to the needs of the telecommunication operating entities. It also highlighted the need to take a furth...
The Ministry of Public Health has implemented increasingly complex payment schemes to cope with the internal brain drain situation among certain categories of health personnel. Non-private-practi...
This article examines the quality movement in the United States during the past two decades in the context of public management. Its primary focus is on the utility of quality management approaches in...
National guidelines for human resources for health care in Tanzania require focused revisions in order to reflect the quality indicators more adequately when monitoring and setting criteria for HR dis...
Formative supervision can improve the quality of reproductive health services, especially in areas where there is on-site skill building and refresher training. This approach can also mobilize communi...
The principles outlined in the handbook provide a regulatory framework for locally establishing higher education courses of good quality that will contribute to enhancing the teaching and learning exp...
This review leads to three main conclusions: (1) staff shortages are a major obstacle to providing good quality EmOC; (2) women are often dissatisfied with the care they receive during childbirth; and...
This paper is about changes in the business world. The main goal is to study the implications related to people’s creativity expression owing to work organization in small groups in the Ambev S.C. bra...
The estimation of a number of defects of a specified part of a homogeneous product is considered. A natural estimator, although well justified by a hewistical reasoning, is proved to be asymptotica...
Prior research has recognised the association between Quality of Work Life (QWL) of the service providers and the quality of service offered. Studies have also found QWL to be an important factor infl...
To gain competitive advantage in Europe, it is vital for small and medium sized enterprises (SMEs) to utilise knowledge efficiently and to tap into full innovation potential. Reporting those intangibl...
Prior research has recognised the association between Quality of Work Life (QWL) of the service providers and the quality of service offered. Studies have also found QWL to be an important factor infl...
We present a model of vertical product differentiation and exit where a domestic and a foreign firm face fixed setup costs and quality-dependent costs of production and compete in quality and price in...
We study the influence of minimum quality standards in a two-region partial-equilibrium model of vertical product differentiation and trade. Three alternative standard setting arrangements are conside...

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