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Addressing Failure Factors in Knowledge Management
Knowledge management knowledge-based systems knowledge sharing knowledge-based knowledge management knowledge management approach failure factors case-based reasoning processes implementation
2009/7/16
This article proposes a knowledge management (KM) approach for repository-based KM systems that combines strategies to prevent potential failure factors. The proposed approach is based upon existing l...
Knowledge Management in Call Centres
Knowledge management customer relationship management knowledge acquisition knowledge adaptation knowledge dissemination knowledge generation knowledge utilization
2009/7/16
Globalization and technology improvements have exposed companies to a situation with tough competition. In this new era companies are focusing on managing customer relationships in order to efficientl...
The Application of Knowledge Management in Enhancing the Performance of Malaysian Universities
Organizational knowledge knowledge management practices infrastructure info-structure info-culture
2009/7/16
The government’s aspiration to make Malaysia a leading international educational centre in the Asian Region has put a strong pressure on local universities to improve the quality of education they off...
Being and Knowing–Ontological Perspectives on Knowledge Management Systems
Knowledge management systems ntology opper eidegger
2009/7/16
This paper undertakes an ontological analysis of knowledge management systems from two perspectives: Popperian and Heideggerian. Earl’s taxonomy of knowledge management schools is used as the proxy fo...
Assessing Success Factors of Knowledge Management Initiatives of Academic Institutions–a Case of an Indian Business School
Knowledge management learning organization usiness school success factors of KM
2009/7/16
A number of researchers have indicated strategic advantages of knowledge management (KM) in business and industry for sustainability in a hyper-competitive market. It has been unanimously accepted tha...
Integrating Individual and Organisational Learning Initiatives: Working Across Knowledge Management and Human Resource Management Functional Boundaries
knowledge management human resources management individual learning rganisational learning
2009/7/16
Knowledge management initiatives enable an organisation to learn from its successes and mistakes. The nature of knowledge and learning processes means that in seeking to improve the way the organisati...
Knowledge Management for Virtual Reality Applications in a Home Rehabilitation Virtual Network
home rehabilitation irtual reality irtual healthcare network irtual organization nowledge sharing models nformation broker agent personal healthcare agent
2009/7/16
This paper describes the reference architecture to support a multi-user virtual healthcare network that enables rehabilitation and social reintegration of people with disabilities. The network, based ...
Knowledge Management:turning Intangible Assets into Feasibility in the Automotive Sector
management intangible assets metaheuristic algorithms
2009/7/16
Knowledge Management has become the most strategic resource in the new business environment. This research is based on the analysis of the strategic knowledge held within a multinational group; a lead...
Building a Taxonomy for Understanding Knowledge Management
knowledge management domain analysis ontology
2009/7/16
“Knowledge Management” (KM) has emerged as a new emerging research area owing to its importance in both industry and academia. Nevertheless, literature analysis and our survey indicated the presence o...
Value Creation Role of Knowledge Management:a Developing Country Perspective
knowledge circles knowledge management Pakistani intellectual capital
2009/7/16
Knowledge is playing a key role in creating and sustaining the competitive advantage of business organizations in the new economy that is based on intangible assets. Organizations cannot survive witho...
Distributed Knowledge Management in Virtual Organizations: the‘Social’ Experience Factory
Social experience factory knowledge sharing distributed collective practices
2009/7/16
This paper presents the ‘social’ experience factory (SEF) – the basic model and an operational instance – facilitating knowledge management functions carried out by distributed virtual teams involved ...
Knowledge Management Practices and Challenges in International Networked NGOs: the Case of One World International
non governmental organisations (NGOs) networks development knowledge management Zambia Netherlands
2009/7/16
This paper is based on the outcomes of a study that explored the knowledge management practices and challenges in an international NGO network. The investigation constituted comparative case studies o...
Aligning Knowledge Management with Competitive Strategy:A Framework
Socratic dialogue knowledge management alignment professional services knowledge for competitive advantage
2009/7/16
This paper presents a hybrid approach to understanding the knowledge management requirements for a knowledge intensive service organization. It proposes a strategy-knowledge management alignment frame...
Knowledge Management Strategic Alignment in the Gulf Cooperation Council Countries
knowledge strategy strategic alignment business strategy banking sectors
2009/7/16
Organizations today should actively incorporate knowledge strategy (KS) into their Business Strategy (BS) as knowledge has been recognized as a strategic element in the performance of the organization...
Value, Kaizen and Knowledge Management:Developing a Knowledge Management Strategy for Southampton Solent University
knowledge management kaizen knowledge audit knowledge strategy knowledge management in higher education strategy development
2009/7/16
The process of development of the strategic plan for Southampton Solent University offered a vehicle for the development of kaizen and knowledge management (KM) activities within the institution. The ...