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The global economic crisis, which had a strong impact on virtually all states of the world, brought additional challenges to the public sector. The governments had to choose between two alternatives: ...
This article examines the quality movement in the United States during the past two decades in the context of public management. Its primary focus is on the utility of quality management approaches in...
This article describes current developments taking place in the collective bargaining process between public labor unions and public agencies in the United States. In order to create a more effective ...
In the coming millennium organizations will continue to witness the strain of escalating customer demands. In an effort to address increasing expectations, theorists predict that organizations will ev...
Public administration, whether a practical art or an academic discipline, is inherently ethnocentric. (1) History and political culture make contemporary organizations, and the institutions of which ...
This paper explores the concept of public administrators as something more than just public employees. More specifically, it defines stewardship, presents models for steward leadership in the private,...
The “open-source” movement in information technology is largely based on the innovative licensing schemes that encourage collaboration and sharing and promise reduced cost of ownership, customizable s...

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